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Mediaocean Terms and Conditions
 

Welcome to Mediaocean/Flashtalking by Mediaocean terms and conditions. The standard customer terms and conditions as well as additional customer resources are provided here and are subject to change. 

 

Master Terms and Conditions

The Master Terms and Conditions ("Master Terms") outlines the terms and conditions governing the relationship between Mediaocean and its affiliate identified in an Order Form and our clients for the delivery of services. By entering into an Order Form, both parties agree to the outlined terms and conditions in the Master Terms linked below as well as the applicable SLA.

  • Master Terms
  • Flashtalking by Mediaocean SLA

     


Service Addendums 

Certain services offered by Mediaocean and Flashtalking by Mediaocean may be subject to additional terms and conditions, which are outlined in specific service addendums. The addendums below are applicable only when particular services or features are used, and they supplement our Master Services Agreement. By accessing or using any service that has an associated addendum, you agree to the additional terms in the applicable link below.

  • Flashtalking by Mediaocean
    • Self-Service Addendum 
    • Social Media Access Addendum 
  • Flashtalking by Mediaocean and Mediaocean 
    • API Addendum 

       


Data Protection 

Mediaocean and Flashtalking by Mediaocean terms for data processing and our commitments to comply with applicable data protection and privacy laws, covering both the GDPR and US laws. Applicable to all Mediaocean/Flashtalking by Mediaocean products and services where we process personal data. 

  • Data Protection Addendum ("DPA")
     



Policies and Guidelines 

In addition to our Master Service Agreement and any applicable service addendum, all clients are required to adhere to the policies and guidelines set forth by Mediaocean and Flashtalking by Mediaocean. These policies cover various aspects of our services, including but not limited to usage, security, privacy, and conduct. By using our services, you agree to comply with these additional guidelines, which are designed to ensure a positive and secure experience for all users. For a complete overview of these policies, please review the relevant documents provided on our website. 

  • Mediaocean Support Policy
  • Business Continuity Policy

     


Additional Resources 

Mediaocean Website Terms of Use 

Legal Notices 
 


Archived Agreements

Archived agreements are available here. 

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